To start the returning process for your order,
please enter your email address and the order number below.
How do I return?
Enter your order number and email address in the fields above and click Start
Follow the instructions and select the items you want to return
You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
BUY IT--TRY IT--LOVE IT GUARANTEE: return your items within 60 days
With our BUY IT--TRY IT--LOVE IT GUARANTEE, you can purchase with confidence knowing that we will accept all product returns, new or used under our 60 day no-hassle, money back guarantee. Simply submit your Return request within 60 days from the date of your order / purchase date
Free gifts or promotional items are not returnable!
Are there any charges for return?
There are no processing charges for return
However, you are responsible for the return shipping
Original shipping charges are non-refundable
How soon will I get my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.